February 27, 2015
Lake Wales 500px
Winn-Dixie No. 701 Area Managers Mae Truett (left) and Jose Murcia (right) helped a woman who was getting harassed outside of their Lake Wales, Fla. store.​

Jose Murcia and Mae Truett are area managers at Winn-Dixie store No. 701 in Lake Wales, Florida. When they were called upon to assist a woman in need, they didn’t let their job descriptions limit them from helping.

A regular customer came into the store and told Murcia there was a man outside harassing a young woman.

“I went outside to see what was going on and saw a man leave as I approached,” said Murcia. “The woman was sitting just outside the store so I helped her inside to see what we could do.”

Truett saw the young woman and asked how she could help – whether it be getting her home or calling her parents. The woman told Truett she was pregnant and hungry, but couldn’t afford to buy food.

“My heart broke for her,” said Truett. “As a mother of two daughters, I couldn’t imagine them being in the young woman’s circumstance. I got money out of my purse and bought her some food from the store.”

“We want our store to be known as a neighborhood store, complete with friendly customer service,” said Murcia. “We aim to help our customers and community beyond their grocery needs, and I’m happy I was able to help that day.”

Murcia and Truett’s helpful actions demonstrate how going above and beyond at work sometimes translates into providing extra service to those in urgent need.

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